Privacy Policy

Last updated: 21 August 2026

At RnR Wear we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, contact us, or interact with our brand.

This Privacy Policy describes how RnR Wear (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.rnrwear.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

The information that we collect, and use varies depending on how you interact with us, when you use our website or purchase from us:

Information you provide to us may include:
  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and purchase details
  • Information you provide when contacting us
  • Your marketing preferences
  • Any other information you voluntarily provide
Payment Information

When you make a purchase, your payment may be processed securely by a third-party payment provider. We do not normally have access to or store your full payment card details.

Your payment provider may collect and process payment information in accordance with its own privacy policy.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address
  • Browser and device type
  • Operating system
  • Pages you visit
  • How you interact with our website
  • Approximate location
  • Referring website
  • Website usage information

Some of this information may be collected through cookies and similar technologies.

How We Use Your Information

We use your personal information where necessary to:

  • Process and fulfil your orders
  • Take payment and arrange delivery
  • Provide customer service and respond to enquiries
  • Manage returns, refunds and exchanges
  • Communicate with you about your orders
  • Improve our website, products and services
  • Prevent fraud and protect our website
  • Maintain appropriate business and financial records
  • Send marketing communications where you have agreed to receive them
  • Understand how visitors use our website
  • Comply with our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

Our Lawful Bases for Processing

Under UK data protection law, we rely on different lawful bases depending on how we use your information. For example:

  • Contract: We may need to use your information to process and deliver your order and provide the services you have requested.
  • Legal obligation: We may need to retain or use certain information to comply with legal, accounting or tax requirements.
  • Legitimate interests: We may use information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
  • Consent: Where required, we will ask for your consent before using your information, such as for certain marketing or non-essential cookies.

You can withdraw consent at any time where we rely on consent as our lawful basis.

We will only use your personal information where we have a lawful basis to do so.

Marketing

If you choose to subscribe to our mailing list, we may send you emails about:

  • New collections
  • Christian-inspired designs
  • Special offers
  • Promotions
  • Brand updates
  • Other products or content we believe may be relevant to you

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We will not sell your personal information to third parties.

Who We Share Your Information With

We may share your information with trusted third parties where necessary to operate our business and provide our services. These may include:

  • Payment processors
  • Website and e-commerce providers
  • Delivery and postal companies
  • Warehousing or fulfilment providers
  • Email marketing platforms
  • Website analytics providers
  • IT and hosting providers
  • Professional advisers, where necessary
  • Government authorities or law enforcement where legally required

We only share information where there is a legitimate reason to do so and, where appropriate, require third parties to protect your information.

International Transfers

Some of the service providers we use may process personal information outside the UK.

Where your information is transferred outside the UK, we will take appropriate steps to ensure that it receives a level of protection consistent with UK data protection requirements.

How Long We Keep Your Information

We only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.

For example, we may keep order information for as long as necessary to fulfil your order, deal with returns or complaints, meet accounting and legal requirements, and protect our legitimate business interests.

Where you have subscribed to marketing communications, we will retain your information until you unsubscribe, or we determine that it is no longer appropriate to keep it.

When personal information is no longer required, we will securely delete or anonymise it.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

 

Your Data Protection Rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information
  • Ask us to restrict how we use your information
  • Object to certain types of processing
  • Request a copy of certain personal information in a portable format
  • Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal conditions and exceptions.

If you would like to exercise one of these rights, please contact us at sales@rnrwear.com.

Keeping Your Information Safe

We take reasonable technical and organisational measures to protect your personal information from being lost, misused, accessed without permission, altered or disclosed.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Children’s Privacy

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose any information about children under 16. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us so that we can take appropriate steps.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other websites.

We are not responsible for the privacy practices, security or content of those websites. We recommend reviewing their privacy policies before providing them with your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be posted at the top of this page with a revised date.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are unhappy with our response to your complaint, you have the right to appeal our decision by contacting us using the contact details set out below or lodging your complaint with your local data protection authority. You can find information about making a complaint on the Information Commissioner’s Office (ICO) website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at sales@rnrwear.com.